Troubleshooting Payment Issues
Solutions to common payment and billing problems.
Payment Failed
Possible reasons:
Insufficient funds in your account
Incorrect card details
Card expired
Bank declined the transaction
Solutions:
Check your card balance
Verify card number, expiry, and CVV
Try a different card
Contact your bank
Subscription Not Activating
If you paid but your plan did not activate:
Wait 5 minutes (sometimes delayed)
Check your email for confirmation
Log out and log back in
Contact support with your payment receipt
How to Get a Refund
Refund policy:
Subscriptions: No refunds for partial months
One-time purchases: Refund within 14 days if unused
To request a refund: Email support@picrevamp.com with your order ID
Payment Methods Accepted
Credit cards (Visa, Mastercard, American Express)
PayPal (via Creem)
Other local payment methods (depending on your region)
Still having issues?
Email support@picrevamp.com with:
Your account email
Description of the problem
Screenshot of any error message