Payment Successful but Credits Not Showing
Updated Jun 22, 2026 1 min read 1 views
Usually, credits are added to your account immediately after payment. If they are not showing, please follow these steps:
- Refresh the Page: Sometimes your browser needs to sync. Refresh the page or log out and log back in.
- Check Payment Status: Make sure the transaction was successful on your card.
- Wait 5 Minutes: Sometimes payment gateways take a few minutes to notify our system.
If credits still do not show after 10 minutes, please submit a ticket on our Support Page with your payment details, and we will add them manually.